FAQs - If you don’t find the answer you’re looking for here, Contact Us. Happy to help. FAQs - If you don’t find the answer you’re looking for here, Contact Us. Happy to help.
How do I become a Brand Ambassador?

If you are as passionate as we are about Yerbaé, then you can contact us about becoming a Brand Ambassador here: CONTACT US

What is your refund policy?

We want to be sure you have the best possible experience with Yerbaé! That’s why we offer a 30-day, full money back guarantee on all Yerbaé products.

If for any reason you are dissatisfied, please reach out to our customer service team by emailing customerservice@yerbae.com and we’ll fix it ASAP.

If you purchased the product through yerbae.com and would like to return it, we do have a few guidelines.

Product returns must be received by the customer service team within 30 days after delivery.

Product returns are only accepted if purchased through yerbae.com. We are unable to process returns or provide prepaid return labels for third party retailer purchases.

How much caffeine is in Yerbaé?

Our 12oz cans have 100mg of caffeine and our 16oz cans have 160mg of caffeine.

Are your ingredients ethically sourced?

Yes, we ensure that all of our ingredients are sourced ethically with care for the environment, workers, and communities.

How do I become an affiliate?

You can learn more about becoming an affiliate right here: https://yerbae.goaffpro.com/

I ordered a product and it hasn’t arrived. What should I do?

Our couriers aim to deliver your parcel within 1-3 business days of dispatch. The recent global pandemic has put a strain on couriers and deliveries, but if your delivery has gone over this period, please contact us here: CONTACT US or by email at customerservice@yerbae.com.